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A Guide for Solving the PS56 Black Screen Issue

The latest PS5 model is being praised for its 8k resolution and massive 4k resolution support. Hence, you can get the best gaming experience with immersive graphics that enhance your gaming experience.

Despite its fast loading feature, many users are experiencing a new problem. Those using their PS5 console with a TV often experience screen blackout.

Many users had reported that when they turned on the console, it opened first. Then, the TV screen opened and displayed the PlayStation logo. But, suddenly, after that, the screen went pitch black and did not load anything.  Some people also reported that the screen displayed the message “No HDMI signal found.”

This problem can be annoying and often is a recurring issue with many PS5 users. Fortunately, there are ways to solve this problem. So, read on to know more about how to counter this problem and what you need to do if you encounter the recurring black screen with PS5.

Why Does this Black Screen Happen with PS5?

There can be multiple issues behind this black screen phenomenon with PS5.

  • In most cases, this happens as the HDMI connection between your TV and the console is lost. However, it can occur due to a loosely connected or damaged cable.
  • But, there are other reasons like the TV model issue. For example, if the PS5 game output resolution is higher than the resolution limit of the TV model, the black screen can happen.
  • It happens because the PS5 doesn’t change its resolution per the TV resolution limit. So, if the resolution is lower than the desired limit, the TV will not be able to display the graphics, and it will display only a black screen. Hence, getting a 4K supported TV is better if you are getting a PS5.
  • Some experts have also expressed that software issues often lead to frequent black screens. For example, if the PS5 software is not updated or is incompatible with the TV software, you may experience this problem.
  • Another main reason behind the black screen is the hardware issue. If the device hardware is damaged somehow, this can happen sometimes.
  • If your gaming console does not power up properly, it may lead to a recurring black screen.
  • Some experts also suggest that the Rest mode may lead to the black screen. If the game console does not exit the rest mode correctly, it may abruptly go back into the rest mode, resulting in a recurrent black screen.

How To Fix the PS5 Black Screen Issue?

But fortunately, there are ways to fix this black screen. But, before that, make sure to examine the HDMI cable condition. If the cable is torn, damaged, or loosely connected, no solution will help. Besides that, go for the correct HDMI channel to ensure proper connectivity between the console and your TV.

If you are using an HDMI splitter, check the splitters’ condition. Make sure to connect the PS5 directly with your TV to avoid unnecessary connectivity problems.

Here are the methods that you can try.

1. Perform A Force Shut Down

Performing a forced shutdown can sometimes fix the recurring black screen. Here is the step-by-step guide-

  • Long press the power
  • Release it after you hear two consecutive Usually, it takes four to eight seconds.
  • Now, wait for a few minutes.
  • Finally, turn on the PS5 by long pressing the power button.

2. Boot your PS5 In the Safe Mode

If forced Shut down does not work, you can try booting the device into safe mode to restart it after clearing all cached data. For this,

  • First, turn off your
  • After that, hold the power button till you hear two consecutive It only takes seven to eight seconds.
  • Now, connect the DualSense controller with your PS5.
  • On the screen, select the restart

3. Change the Resolution in the Safe Mode

If the safe boot also does not work, probably the issue is with the resolution incompatibility. In this case, you can lower the resolution into Safe mode to ensure it is compatible with your TV model. Here is the step-by-step guide-

  • First, turn off your
  • Next, long press the power button till you hear two beeps
  • After that, connect the DualSense controller with your PS5
  • Now, select the option Restart to boot your controller into Safe
  • Now, click on “Change Video Output.”
  • In the new screen, select “Change Resolution.”
  • Now, wait till the console restarts on its own.
  • Now, from the available options, select the resolution you want.

After the resolution change, the PS5 will restart in its normal mode. You will find that the games are loading normally, and there is no black screen anymore. But, you need to ensure that the Rest Mode is turned off. Otherwise, the black screen can occur again after some time.

If you have rest mode enabled on your PS5, you can try disabling this mode. Here is a step-by-step guide-

  • First, open “Settings.”
  • Next, navigate to “System.”
  • After that, select “Power saving” from the available options.
  • Now, enter the timer till you want the console to enter its Rest mode.
  • In the next step, select “Do Not enter rest mode.”
  • Save all the

What to do if PS5 did not Display on TV?

So, your PS5 is in perfect condition. But, the TV does not display anything and has a black screen. Well, probably your TV has some issues related to the HDMI channel or port. As it has been said before, the HDMI cable condition or channel issue often leads to the black screen for PS5.

If your TV does not have an HDMI port, switching to a TV with an HDMI connection port is better. You probably need to change the cable if there is an HDMI connection.

1. Change Your HDMI Cable

Check if the PS5 turns on. The console is in the proper condition if it turns on with glowing white light. Hence, you need to check out the HDMI cable. Try using the cable with any other device, like a PC or laptop. If the cable works in other devices properly, it is incompatible with the console or the TV you are using.

The PS5 bundle box comes with an HDMI 2.1 cable. If that cable is damaged, you need to replace it.

Go for a 2.1 cable that is compatible with your TV model. Alternatively, you can also use an HDMI 2.0 cable.

2. Pick the Correct Channel

The next important thing you need to do is check if you have selected the right channel for your console. Most TV models come with multiple HDMI channels, and you can choose the wrong channel, resulting in a black screen. You need to select a suitable channel that supports the game’s resolution. Try switching between the ports to check which channel works. If you find the right one, ensure to rename it and mark that channel and respective port for future convenience.


Even though the PS5 console has excellent hardware and software, you may experience some problems from time to time. But, there are ways to solve these problems as well. If you have not found any suitable solution, it is better to visit the nearest Sony service centre for guidance. The experts at the service centre may provide you with the exact solution to solve the black screen issue.

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