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iPhone Touch Screen Not Working: The Complete Guide

Have you lately been experiencing issues with the touch screen in your Apple iPhone? If yes, then this is the guide for you. Nowadays, all smartphones work by touch controls and a defective touch screen basically means a non-working phone.

However, there is no need to fret about the repair costs as of now. Before you visit a technician, you should try out the various solutions that we have mentioned below. If you have not dropped the iPhone or splashed water onto it, then there is a chance that you will get it fixed. Read on to find out more.

How to Fix a Defective iPhone Touchscreen

Clean Your Screen, And Your Fingers

The first thing that you can try is to clean your fingers and wipe any dust off the screen. Additionally, if you are using any sort of screen protection device, then you should remove it as well.

Examine your iPhone in a well-lit place and analyze the screen for any sort of oily residues, food, or other liquids that might be on the screen. Moreover, if you are someone who uses sunscreen, then it could make the screen unresponsive. Use a soft cotton cloth preferably with a bit of moisture to wipe out anything that you find.

Also, that’s not it. You need to keep your fingers and stylus or any other such devices clean and free of dirt as well. Moreover, wet hands are a problem as well. Keep your hands dry at all times.

Performing a Hard Reboot

Even though a simple restart might fix the touch screen issue, we prefer the hard reboot. It is an easy process even though it is slightly forceful. The process is slightly different depending on your iPhone model. We will be detailing the steps below.

iPhone 7 and newer

  • Press the volume button and the power button simultaneously until you see the Apple Logo.

iPhone 6s and older

  • Hold down the home button and power button until the Apple Logo is visible on the screen.

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Usually, your iPhone ought to be working normally if the issue was a software problem or a freeze. There have been lots of reports about the iPhone 7 screen being unresponsive and a hard reboot fixing it.

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Deleting and Updating / Reinstalling the Problematic App

If you are experiencing touch screen issues while using a specific application, then you need to fix it up. Frozen apps will be unresponsive to the touch inputs and your best resort is to use the home button and go back to the home screen.

First of all, try to update the specific application that is causing issues. Head to the Apple Store and see if any updates are available and download it.

If the issue still persists, you need to remove the App and reinstall it again. Launch the app again and if the issue still is not gone, then you can opt for an alternative application.

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Free up the iOS Storage Space

If the iPhone has no storage space remaining, then also it could lead to the following problem. You can view the available storage capacity by going to Setting and choosing General and then the Storage option. Ideally, you should be having a few GB of storage. With less storage, the performance of the iOS drops significantly.

The current iPhones become unresponsive when the Storage space is close to zero. You can delete the unwanted applications. Also, the app cache consumes data as well. This is especially true for apps like Twitter, Instagram, and Facebook. Use only the necessary apps and clear out the rest.

Was the iPhone Touch Screen Cracked or Damaged?

If the iPhone has fallen down and developed a crack on the screen, then it will definitely become unresponsive or worse, not work at all. Water can also spoil the screen. If the damage is obvious, then the best course of action would be to visit an Authorized Apple Repair Store and get it repaired. You should not attempt to repair it by yourself as you might lose the warranty or even cause further damage to other components.

iPhone Touch Screen Still not Fixed? Time for Some Serious Measures

If the touch screen is still not working, then you need to back up the data to iCloud and restore it through iTunes. Or you can contact an official support center and they will restore it for you. If the iPhone is stuck on the Logo screen, then a restore would solve the issue.


We hope this article would have helped you to fix the issues with the Touch screen. Replacing an iPhone touch screen is quite expensive and has to be the ultimate last resort. We recommend following all the above methods before proceeding to replace the screen.  For any queries with regards to the content, do write to us.

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