While you are accustomed to the mail app of Windows 10 devices, it sometimes becomes unpredictable. Some users have reported that whenever they tried to add a new mail account in the app, their computer displayed the message “Something went wrong. We couldn’t find your settings. Error code: 0x80070490.”
This 0x80070490 error can be irritating if it happens or continues to happen even after updating the OS or the app.
If you have the same problem, here is a complete guide. It will help you know why the error code 0x80070490 and how to fix it.
What Is The Error Code 0x80070490?
The Error code 0x80070490 is a status code that indicates your computer System Component Store or the Component-Based Servicing (CBS) has developed a corrupt file. The CBS system is responsible for running and controlling all OS-related operations, including operating the mail app. If the OS somehow develops a corrupt file, that will prevent your device from working properly.
Reasons for Error Code 0x80070490
Our technical experts have zeroed in on some possibilities that lead to the error code 0x80070490-
- The CBS or the Computer System Core can be one of the main issues This error may happen if it has corrupted files that prevent the OS from working properly.
- If you use a third-party antivirus, sometimes the Error Code 0x80070490 may appear. It happens because the antivirus software can interrupt the usual function of the mail It may also wrongly identify some emails as spam or dangerous, resulting in this error.
- Sometimes stored software or apps prevent the latest windows update from installing properly and your device displays the message as the
- If the registry files become corrupted somehow, it can happen
- While installing an OS update. The windows need to access all the In case any file is disabled manually, the Error Code 0x80070490 may appear.
Fix Error Code 0x80070490 In Windows Update
The Error Code 0x80070490 can appear anytime on your computer. It can prevent you from using the mail app or other apps. So, it is better to fix this as soon as possible. You can use the Windows Troubleshooting option to find the reason. Besides that, here are the best methods to fix the Error Code 0x80070490-
1. Create a New Local Account
The easiest way is to create a local account in the Microsoft database. First, you have to create a new local account with administrative permission. Next, move all your important documents. After that, make the new account the primary one and delete your old one.
If it doesn’t solve the issue, you may try the following methods.
2. Use a System Repair Tool.
The Error Code 0x80070490 can appear if the system has developed corrupt files. In this case, running an in-depth analysis with a reliable tool may help you. Such troubleshooting tools can scan for a reason and then repair that to ensure the error code does not appear again. That means it can repair the CBS or registry files if needed. Here is how to use such software-
- First, download the software from its official website. It is better not to use any third-party website.
- Next, launch the app and follow all the instructions to install it,
- After the installation procedure, launch it again and wait till it completes scanning your device to find the issue.
- Now, click on “Start Repair.”Wait till the repair procedure is complete.
- Finally, restart the PC or laptop and check if the error code appears.
3. Run The Update Trouble-Shooter
If you do not want to invest in a specialized repairing tool, why not try the Windows troubleshooter? If the Windows update has some problems, the Update troubleshooter is the best bet. It is a very compatible tool that can easily detect the reason behind the Error Code 0x80070490 and repair it. Here is how to use the troubleshooter-
- Open “Settings”
- Next, click on “Update and Security.”
- In the new window. Click on “Troubleshoot” rpm the left panel
- Now, on the right side, under the header “Troubleshoot,” click on “Windows Update.”Click on it.
- From the pop-up box, click on “Run the Trouble-shooter.”
- Follow the next instructions to appear on the screen to repair the issue.
- After the repair task is over, restart your PC to check if the error is fixed.
4. Run The SFC Scan
Another way to identify and repair the reason behind the Error Code 0x80070490 is to administer the SFC scan. It is also a built-in troubleshooting mechanism for Windows 10 OS and comes for free.
The SFC scanning tool must run through the command prompt as it lacks its interface. Here is the step-by-step guide for how to use this tool-
- First, in the search tool, type “cmd” to open Command Prompt
- Next, in the command prompt interface type “sfc/scannow”
- Now, press “Enter.”
- Wait till the scanning and repairing process is complete, and then restart your PC
5. Run DISM
If the methods mentioned above do not work, it is time to try the DISK troubleshooting tool. Sometimes, if the OS is broken or copied or even has missing system files, the regular troubleshooting tools may not work. In such cases, DISM can be helpful. To use it, follow these steps-
- In the search bar, type “cmd” to open Command Prompt and Run it as Administrator.
- In the woods, type “Dexe/Online /Cleanup-image /Restorehealth”
- Now, press “Enter.”
- If the DISM is unable to initiate the process, insert the installation DVD or USB or your computer/Laptop and type- exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess
6. Check For Malware
If none of the troubleshooting tools work, probably the reason behind the error is malware. The dangerous software can also prevent the windows OS from working properly including a faulty mail app. The Windows Defender antivirus is an in-built antivirus software, But that may not be enough in many cases.
So, run a complete scan of your Laptop or PC using reliable antivirus software. If you find traces of any malicious files, delete those or, if possible, repair those.
7. Disable Antivirus
Sometimes, the antivirus software can also lead to the error code 0x80070490 as it may interface with the regular functions of the windows OS. So, if there is no harmful file on your device, you probably need to disable the antivirus.
But consider this a last resort, and disabling the antivirus will make your device vulnerable to cyber attacks. So, always try to keep the antivirus updated to work smoothly.
8. Delete User ID Store Cache From The Registry
Sometimes, the Registry files accumulate a lot of cached files, and those cached files start to prevent the OS from running the mail app normally; in such cases, deleting the cached files offers a fresh start to the windows OS, cancelling the error. Here is the guide to deleting the cached registry files-
- Press the Windows and R keys together to open the Run command.
- Now, in the dialogue box, type “regedit” to open the Registry Editor.
- Now, in the new windows search for- HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionAppxAppxAllUserStore
- Next, find the key- S-1-5-21-1505978256-3813739684-4272618129-1016. Some keys may have different numbers but will follow the same alphanumeric pattern.
- Now, select these keys and delete them.
- Exit Registry Editor
- Finally, restart your device.
9. Check If Specific Services Are Running.
If you are still experiencing the error code, you probably need to check if all the system services are running by following these steps-
- Press the Windows and R keys together to open the Run command.
- Now, in the box type “services.msc” to open the services window
- Next, find the services “BITS”, “Cryptographic”, “MSI Installer”, “Windows Update”.
- Check if these are running. If not, select the particular service and then click on “Start the Service” from the menu option.
10. Delete Software Distribution Folder
The SoftwareDistribution folder stores all data related to OS updates. If any file inside it gets corrupted, the error code 0x80070490. In this case, deleting the folder will disable further OS updates, preventing the error code from appearing again. Here is how to do this-
- In the search bar, type “services.msc” to open the Services windows.
- Next, search for “Windows Update.”
- Now, right-click to open “Properties.”
- Under the properties tab, click on “Disable.”
- Finally, restart your computer to disable the update
- Now, open the Services Window again.
- Under this, navigate to the file path “C: \Windows”
- Now, find the folder “SoftwareDistribution” and delete it. If You do not want to delete it rename it to “SoftwareDistrubution.OLD”
- Finally, restart your device
Conclusion
The error code 0x80070490 usually happens when the Windows OS is prevented from executing the function of the mail app normally. As you can see, it is easy to fix this error. You can try these methods to find what is suitable for your device and use the mail app without glitches.
