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Guide: How to fix Nintendo Switch Dock if not Working?

Is your Nintendo Switch Console not displaying images when docked, not waking up from sleep, or keeps disconnecting from your TV from time to time?

If you’re facing any problem with your Nintendo Switch dock functioning, this article will surely solve it.

Nintendo Switch Dock is a hybrid latest video game console that can be used handheld or as a regular console.

It is a Solid performing Dock however, sometimes it can also face a few issues which can be solved easily by finding the problem.

Cause of the Nintendo Switch dock of not working

What we have observed is that sometimes the dock doesn’t work because of some physical issues that could have arisen because of the sudden dropping of the dock from a height, physical damage, wetness, being hit by something hard, or could have faced glitches due to power surge or cable damages.

However, there could also be technical reasons for the improper working of your Nintendo Switch like the Switch dock being in an error state, faulty dock, cables in the wrong order, insufficient power provided to the dock, bad configuration, or HDMI issues.

How can you Fix Nintendo Switch Dock if not Working?

When your dock doesn’t work properly, make sure to see the possibilities first by yourself, but if it doesn’t work, you can contact Nintendo service.

Below we’ve listed some solutions that you can apply but before applying any solution, make sure there’s no physical damage to your dock by refreshing and restarting your Switch Dock.

Key 1: Unplugging and Power Cycling your Entire Setup

Before you try any technical step, make sure to power cycle your whole setup as it fits in solving any problem.

This solves the problem by completely reinitializing your peripherals by resetting your temporary configurations and setting up the creation of new configuration files.

This removes your unsaved data so make sure to save your data in iCloud before any resetting.

How to do it:

  • Remove the power cable and HDMI from your Switch Dock.
  • After this, press and hold the power button for at least 10-13 minutes.
  • After 30-40 seconds, try recycling your Nintendo and Television as well.
  • Now, plug your switch back and try connecting the Nintendo switch to see if the problem is resolved.

Key 2: Checking your Power Cables

Your Switch dock performs many functions, including Connecting your TV to a Nintendo Switch and charging it, so it requires a great enough supply of power.

If you’ve plugged it in an extension wire, remove it from there and try connecting it directly to the power, as sometimes it is not getting your Switch enough power to operate and works glitch.

It sounds bizarre but it has proved beneficial many times.

Key 3: Making Sure Cables are inserted in the Correct Order

If the above problems don’t relate to your issue, another reason could be the faulty order of Cables. It has been observed that the Switch works properly when cables including the power cable, the HDMI, and the Switch are inserted in the proper and specific order.

The Switch dock’s firmware crashes when you first connect HDMI to the TV before applying the power.

Here is how you can check the specific order:

  • Unplug every single cable attached to the switch dock.
  • Now make sure that power is coming to the switch Dock by inserting the Power cable first.
  • You can make sure by checking the power LED.
  • Now insert the HDMI cable, and then the Nintendo Switch into the dock.
  • If everything goes right, the green light will keep on.

Key 4: Checking the HDMI Cable

In some cases, your switch dock charges but your Nintendo Switch fails to appropriately connect to your TV. The main means of transmission of your content to TV is your HDMI cable.

So the first thing that pops up in your head is checking whether your HDMI cable is working properly. Checking the HDMI cable facilitates the key to your problem.

How to do it:

  • Try to connect your HDMI cable to some other laptop/computer and see if it works.
  • Make sure it is not connected to any other device at the other end.
  • If your HDMI is damaged, it won’t work and you’ll have to buy a new one.

Key 5: Checking if your Dock is Faulty

Let’s say you have tried all the above-listed methods but your problem doesn’t solve, check if your dock is faulty. Most often, it’s not anything else problematic but the hardware inside it. In this case, there’s no way you can repair it by yourself.

Now you have to try contacting the customer store or service center of Nintendo regarding this Issue.


There are many solutions to your problems with the Nintendo Switch Dock. Try all of them one by one and see which solves your issue.

Sometimes, one works for someone and the other for someone else. The problem can be simple most often while problematic in rare cases.

You just have to find which key is going to work for your issue with Nintendo Switch Dock.

Did any of the solutions above solve your Nintendo switch Dock issue? Tell us in the comments below.

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