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Bluetooth Mouse not Working – How to Fix?

Bluetooth mouse is commonly used by laptop users because a touchpad is not the most convenient option. There is no doubt that the demand for the wireless mouse is on the rise, even among desktop users. There are times when the Bluetooth mouse might stop working and even malfunction. When you connect the Bluetooth mouse to your computer for the first time, it may not work.

Besides, when you upgrade your OS, the mouse may stop working. There could be Bluetooth pairing problems as well. Moreover, when you put your computer to sleep and come back, the mouse may not work. We will illustrate all the different ways to fix Bluetooth mouse not working issues.

Different Ways To Fix Your Bluetooth Mouse Not Functioning –

Since there are different reasons for Bluetooth mouse not working, the solution to fix the problem is diverse. Hence, you have to try out all the different solutions one by one to sort out the issue with your Bluetooth mouse.

How to Fix Bluetooth Mouse not Working?

1. Update Driver Of Your BT Mouse

Most of the issues related to Bluetooth mouse are due to outdated drivers and driver malfunctioning. Therefore, you need to update the driver of the Bluetooth mouse and check if the problem is solved. Here are the steps to follow.

Step 1: Click on the Search menu button and search for “device manager”. You need to open the Device Manager.

Step 2: Once Device Manager opens, go to Mice and other point devices. Find your Bluetooth mouse there and right-click on it. Click on Update Driver option.

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Step 3: On the next screen, click on Search automatically for drivers option. Wait for Windows to search and install the latest driver.

Step 4: Restart your computer and connect your Bluetooth mouse.

2. Adjust Power & Sleep Settings

Strangely enough, there is a connection between power and sleep settings on your computer and the wireless devices connected to the system. That is why you need to change the power and sleep settings and see if your Bluetooth mouse is working properly. Here are the steps to follow.

Step 1: Click on Start menu button and open Settings app.

Step 2: When Settings app, double-click on System option.

Step 3: Go to Power & Sleep settings. Uncheck the options under Wi-Fi and make sure they are not turned on.

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Step 4: Restart your computer and see if the problem is solved.

3. Check Bluetooth Service

If Bluetooth service is not running on your computer, your Bluetooth mouse cannot connect to your computer. Even when you turn on Bluetooth on your computer, the service may not initiate or get terminated for whatever reasons. Here are the steps to check if BT service is running on your computer.

Step 1: Press WIN + R keys to START Run dialog box.

Step 2:  Type “services.msc” and press Enter key. This will open Services window.

Step 3: Find and go to Bluetooth Support Service. Right-click on and click on Start if the status is not running.

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There is no need to restart your computer. You should connect and pair your BT mouse to your computer.

4. Use The Troubleshooter

Windows comes with a system troubleshooter that can diagnose any problem with the hardware. That is why when you face an issue with your BT mouse, you should run the troubleshooter and see if it fixes the problem. Here are the steps to follow.

Step 1: Click on Start menu button. Open Settings app.

Step 2: Double-click on Update & Security option.

Step 3: Go to Troubleshoot and click on Run the troubleshooter option.

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Step 4: Follow the on-screen instructions and run the diagnosis process.

5. Restart Bluetooth Mouse

One of the most successful methods to make the BT mouse start working again is to restart the mouse. If your mouse has a button to turn it off, go ahead and turn it off and turn it on again. At the same time, you can restart your Bluetooth mouse from Control Panel. Here are the steps to follow.

Step 1: Click on Start menu button and search from Control Panel. Open Control Panel app.

Step 2: Double-click on Hardware and Sound option.

Step 3: Under Devices and Printers, click on Add a device option.

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Step 4: Select your Bluetooth mouse and complete the on-screen instructions to restart your BT mouse and reconnect to your computer afresh.

You should ensure that the mouse is turned on and the mouse is within the discoverable.

6. Adjust Bluetooth Mouse Frequency

Bluetooth mouse operates at a certain frequency. However, due to different electronic gadgets, frequency disruption can be common. This can happen with any wireless device. Open the Bluetooth mouse utility program and look for the option to adjust the mouse frequency and make the changes.

7. Roll Back Bluetooth Mouse Driver

If you have updated your Bluetooth mouse driver recently either manually or automatically and your mouse has started malfunctioning, you should roll back the driver. Here are the steps to follow.

Step 1: Go to Start> Device Manager.

Step 2: Go to Mice and pointing devices. Right-click on your Bluetooth mouse.

Step 3: Select Properties option. Once Properties window opens, go to Driver tab.

Step 4: Click on Roll Back Driver button. Follow the on-screen instructions and reboot your PC.

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8. Adjust Power Management

When your laptop goes into power saving mode, it starts to disconnect wireless devices. Therefore, you have to adjust power management so that the connection does not get cut.

Step 1: Go to Start> Device Manager.

Step 2: Once Device Manager opens, expand Uni Serial Bus & double-click on the USB Root Hub.

Step 3: Once the Properties window opens, click on Power Management tab.

Step 4: You need to uncheck the option “Allow computer to shut off the device to save the power” and click on OK button.

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9. Strengthen Bluetooth Signal

If any object is blocking Bluetooth signal, the connection between the mouse and the computer will not be established. So you need to bring the Bluetooth mouse to the wireless transceiver. If you are using a Bluetooth keyboard, you should turn off the keyboard and connect only the mouse and see if the issue is solved. Besides, change the position of the wireless transceiver and see if it makes any difference.

10. Update Windows Version

Last thing you should do is update your Windows version. First, you should check if any update is available. A new update will fix any issue such as Bluetooth connectivity option. Here are the steps to follow.

Step 1: Go to Start> Settings app.

Step 2: Click on Update & Security option.

Step 3: Go to Windows Update and click on Check for updates button.

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Step 4: Follow the on-screen instruction and restart your computer.

Microsoft pushes new update with new drivers to fix hardware compatibility and connectivity options.


Bluetooth mouse not working is not very uncommon. There are various reasons why your Bluetooth mouse may not work from the beginning or stop working in the middle. We have provided ten different methods to solve the issue. You should try them out one by one to fix Bluetooth mouse not working.

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