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Youtube Comments Not Loading- How To Fix?

YouTube, being one of the largest video-sharing platforms globally, is not just about videos but also about interactions through comments. However, users sometimes encounter a frustrating issue where YouTube comments fail to load. If you are facing this problem, fear not! In this article, we’ll explore the possible causes behind this issue and provide you with simple yet effective solutions to fix it.

Ways To Fix YouTube Comments Not Loading or Not Showing

1. Refresh The Video Page

The first step you should take when you find YouTube comments not loading is to refresh the entire page. The Refresh button is available on the web browser on the left side of the address bar. Otherwise, you can press F5 on your keyboard if you are using a computer. This will reload the video page as well as the comments under the video.

refresh the youtube page

2. Check The Internet Connection

The first thing you should do is check your internet connection. A slow or unstable connection can prevent YouTube comments from loading properly. Try refreshing the page or restarting your modem/router to see if it resolves the issue.

3. Try Incognito Mode

If you have multiple browser extensions installed on your browser and you are confused which could be responsible for YouTube malfunction, you have to go for Incognito mode. This is because when you browse online through Incognito mode, all the installed extensions are not effective.

To open Chrome in Incognito mode, you have to open the Chrome web browser. Click on the menu icon at the top-right corner and select New Incognito Window. This will open Chrome browser in Incognito mode in an entirely new window. Open YouTube now and without logging into your YouTube account, browse any video and check if the comment section is available.

incognito window

4. Disable Installed Extensions

It is quite common for certain installed extensions on your web browser to malfunction and this leads to related websites malfunction as well. We have already stated that you should try Incognito mode to ensure that the installed extensions are responsible for the malfunctioning of YouTube.

google chrome settingsgoogle chrome extension

Once you are sure about that, you can turn off extensions selectively to find out the culprits. You can go to chrome://extensions and toggle off installed extensions in turns to spot the misbehaving extension.

disable the extension

5. Disable Ad Blocker

Apart from disabling misbehaving extensions, you should specifically disable them if you have any Adblocker extension installed on your browser. There are many who install adblocker extensions to stop seeing Ads on videos on YouTube and other social media platforms. However, such an Adblocker extension can mess with the proper functioning of YouTube and it may be the reason why comments are not loading. Therefore, you need to disable any Adblocker extension. If you are using Chrome browser, you can go to chrome://extensions and toggle off any installed Adblocker extension.

Disable adblocker extension

6. Try Changing YouTube Layout

If the above solutions are not working, you may try and change YouTube layout. YouTube allows users to change the modern layout and go back to the old layout. Going back to the old layout has solved a lot of issues for many users. Here are the steps to change YouTube layout.

Step 1: Go to YouTube official website.

Step 2: Click on your Profile icon at the top-left corner.

Step 3: From the drop-down menu, click on YouTube Studio.

click on the profile

Step 4: From the options, select Creator Studio Classic.

Step 5: Click on the three-dash icon at the top-left corner and click on Home option.

This will bring back the old YouTube layout. Now check out if the comments are loading properly.

7. Clear Browsing Data

Web browsers save certain website data wherever you visit any website. This helps the browsers to load the websites faster and save certain user preferences so that you do not have to set it again and again. However, these saved data can lead to a website to malfunction and the same is applicable to YouTube. Therefore, you should clear all the browsing data on your web browser and see if the problem is solved.

If you are using Chrome –

  • Step 1: Open Chrome browser.
  • Step 2: Press Shift + Ctrl + Delete keys together.

ctrlshiftdel buttons

  • Step 3: Click on Clear Data button.

clear data

If you are using Firefox –

  • Step 1: Open Mozilla Firefox.
  • Step 2: Click on three-dash icon at the top-right corner.
  • Step 3: From the drop-down menu, click on Settings.
  • Step 4: Go to Privacy & Security option.
  • Step 5: Under Cookies and Site Data, select the parameters and click on Clear Data button.

8. Clean Up Your System

Apart from clearing browsing data, you should clean up the stored data on your operating system. You can use any third-party application such as Disk Cleanup to delete all the unnecessary files and data from the operating system. The main focus should be to clean up space and clear up unnecessary files.

9. Disable Proxy Network

In today’s world, people are more inclined towards using a proxy network so that they can hide your IP address while accessing websites. There are loads of benefits of using VPNs such as better security, accessing banned websites, preventing ISP tracking and much more. However, your proxy network or VPN could be causing trouble in accessing certain websites as well as slowing down your internet speed. Therefore, if you are using any VPN application or extension, you should disable the proxy network and see if YouTube comments are loading.

10. Try Resetting Chrome

There are times when Chrome may save any setting that prevents YouTube from loading the comment section. That is why resetting Chrome browser settings looks like a good option. Resetting Chrome solves various browser glitches and issues and here are the steps to follow.

  • Step 1: Open Chrome and visit chrome: click on 3 dots top right of address bar
  • Step 2: Open Chrome and visit chrome://settings.

google chrome settings

  • Step 3: Go to Advanced option at the bottom.
  • Step 4: Thereafter, click on Restore Settings To Their Original Defaults option.
  • Step 5: A pop-up message will appear, click on Reset Settings button.

advance restore settings

This will reset all saved settings to their default settings and now, you can try and open YouTube videos to see if the comment section loads.

11. Update Web Browser

One of the possible reasons why YouTube comment section is not loading is because your web browser has become outdated. When it is outdated, it lacks the latest technology that websites like YouTube use to load comment section. Therefore, you need to update your web browser. Most online users use Chrome browser, and here are the steps to update Chrome Browser.

  • Step 1: Open Chrome web browser.
  • Step 2: Click on three-dot icon at the top-right corner.
  • Step 3: From the drop-down menu, go to Help> About Google Chrome.

Update Web Browser

  • Step 4: If any update is available, you will get downloaded and updated. If not, it will show that Chrome is up to date.

update the web browser

The process is exactly the same for those who use Firefox web browser. After updating, open YouTube and check if the issue is resolved.

12. Sign-in with Other Google Account

If the foregoing technique does not reveal the comments, here is an option to verify them by signing in with another account. Try checking in with a different account or asking your relatives or mates to watch the clip and verify if they can see comments.

If they see the comments but not you, it confirms that your account has any problem. Re-login after logging out. Login to your profile using a different device and see if the issue remains.

13. Last Possible Scenario

YouTube developer team is constantly updating the features and functionalities of YouTube for better user convenience. However, at times, when they update their website, some parts can start malfunctioning temporarily. When users complain about social media sites, the developer team fixes the issue instantly. Therefore, if you find that comments are suddenly not loading on any videos, you should check the official social media handles to find if it is a global issue. In that case, you have to wait for an official fix.

Youtube Comments Not Loading FAQs

1. Why are YouTube comments not loading on my mobile device?

Ans: YouTube comments may not load due to an outdated or faulty YouTube app. Try updating or reinstalling the app to resolve the issue.

2. Can browser extensions affect YouTube’s comment loading?

Ans: Yes, certain browser extensions can conflict with YouTube’s scripts, causing comments not to load. Disable extensions to check if they are causing the problem.

3. Is it necessary to clear browser cache and cookies to fix the issue?

Ans: Clearing browser cache and cookies can resolve various YouTube-related issues, including comments not loading. It is a recommended step in the troubleshooting process.

4. How can I check for YouTube service outages?

Ans: You can check for YouTube service outages by visiting various online platforms that provide real-time information on service status or by checking YouTube’s official social media accounts.

5. Will switching to a different browser help with the issue?

Ans: Yes, sometimes browser-specific issues can interfere with YouTube comments loading. Switching to a different browser may help in such cases.


Encountering issues with YouTube comments not loading can be frustrating, but with the right troubleshooting steps, you can resolve them. Check your internet connection, clear browser cache and cookies, update your browser and YouTube app, and be aware of YouTube service outages. For mobile devices, update or reinstall the YouTube app, while for desktop/laptop users, try clearing the DNS cache and disabling VPN. By following these steps, you should be able to enjoy reading and participating in comments on YouTube once again!

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