If you are looking for an affordable and entry-level Android smart TV, then TCL is definitely a great option. In fact, if you want something even more budget-friendly, then you can go with TCL Roku TVs which come at an even lower price tag. And while they may lack a few features compared to Android TV, you still get an amazing smart TV experience with TCL Roku TVs. However, because these are highly affordable TVs, you may sometimes face issues like the TCL Roku TV black screen issue, where you can’t see anything on your TCL TV. As this can ruin your TV viewing experience, you should go through this guide on how to fix the TCL Roku TV black screen issue given down below right away.
Why is My TCL Roku TV Black Screen?
Those of you who are using a smart TCL Roku TV for the first time might be wondering about the whole reason behind this issue, especially if your smart TV is brand new. Thankfully, even if your TCL Roku TV has a black screen, it may still be functional. This is due to the reason that you should first check the reason behind why your TCL Roku TV screen is black. And this primarily includes the following three reasons:
1. Unsecure Cable Connections
Just like any other standard or smart TV, your TCL Roku TV will also have a lot of connections and cables on the back for input, output, and power. And depending on which of these cable connections are currently in use, your TCL Roku TV may face issues if any of these cable connections is unsecure. For example, if the power connector of your TCL Roku TV is loose, then you will definitely face black screen issues. Similarly, if the video connector of your TCL Roku TV is loose, you won’t see anything on the screen.
2. Outdated or Malfunctioned Software
Apart from any external factors like loose cable connectors, the issues in your TCL Roku TV may also be related to the software side of things, as the TCL Roku TV is a smart TV. To be more precise, it is primarily caused due to an outdated software version of your TCL Roku smart TV. With such older software versions, your TCL smart TV may lack bug fixes that work on the bugs that can lead to such issues. Speaking of which, if the software of your TCL Roku TV has malfunctioned due to bugs or possible malware, then it can also have black screen issues in that case.
3. Internal Hardware and Component Issues
Another internal factor regarding your TV that can cause the TCL Roku TV black screen issue is internal hardware and component issues. In order for any smart TV to work, it will need a lot of internal hardware components. This includes things like the LED backlight, the panel itself, the mainboard for running the Roku TV operating system, and quite a lot more. And if any of these internal hardware components are not working, then you will definitely face the TCL Roku TV black screen issue with your TV.
How To Fix TCL Roku TV Black Screen Issue?
Since there are only three primary reasons why you may be facing the TCL Roku TV black screen issue, you will be glad to know that fixing the same also becomes quite easy. And apart from taking in your TCL Roku TV for repairs, you can also try troubleshooting and fixing the TCL Roku TV black screen issue by yourself. For that, you can try going through the following fixes for TCL Roku TV black screen one by one:
1. Restart TCL Roku TV
Before you go ahead and try out the various fixes for the TCL Roku TV black screen issue, you should first restart your TCL Roku TV. Doing this will get rid of any simpler software issues that may be causing the black screen issue. You need to first turn off your TCL Roku TV, unplug the power cord, and wait for 60 seconds before turning it back on.
2. Check Power and Cable Connections
Speaking of the power cord of your TCL Roku TV, there are various cables and connections on the back of your TCL Roku TV. This includes both the power connections as well as video connections. And for your Roku TV to work properly, all of these connections need to be secure and tight. Thus, check the same and reconnect all of your
3. Change Display Settings
While it may seem quite obvious, there is also a possibility that you are facing the TCL Roku TV black screen issue due to incorrect display settings. For example, you may have accidentally set the brightness to zero. Similarly, you may have turned on power saving and sleep timer settings which can turn off the display of your TCL Roku TV. Thus, make sure to change all these display settings to default issues to fix the TCL Roku TV black screen issue.
4. Update Your TCL Roku TV
A great benefit of going with a smart TV like a TCL Roku TV is that such TVs receive a lot of timely updates. And if there are any bugs or issues with your TCL Roku TV which are causing the TCL Roku TV black screen issue, updating your TCL Roku TV will get rid of them and fix the black screen of death issue. You can easily update your Roku TV from the System menu in the Settings app.
5. Factory Reset Your TCL Roku TV
Even though there are various software fixes to try that can fix the TCL Roku TV black screen issue, going through a large number of settings on your TCL TV can be quite consuming. Therefore, you should instead factory reset your TCL Roku TV. You can do this by going to the System menu in Settings and selecting Factory Reset in here. This will reset all the settings of your TCL Roku TV, including the ones that were causing the TCL Roku TV black screen issue.
6. Avoid Overheating
While various software issues can cause the TCL Roku TV black screen issue, it is also possible that your TV is not turning on because of overheating. If you have your TCL Roku TV installed in direct sunlight, then it can get quite hot, especially during summers. And this can turn off either or both the LED backlight as well as the mainboard of your TCL Roku TV as a safety precaution. As you would expect, this will definitely lead to the TCL Roku TV black screen issue. So, make sure that your TCL Roku TV is properly cooled and not overheating.
7. Check For LED Backlight Issues
Those of you who have access to either the right TV testing tools or can take the help of a professional should check for any LED backlight issues. Since modern smart TVs use an LED backlight for powering the display, if there is any issue with the LED backlight, it will result in the TCL Roku TV black screen issue. Thus, check for any issues with the same and replace the LED backlight if needed.
8. Check For Mainboard Issues
Another hardware component that you can check with the right tools or with the help of a professional is to look for any issues with the mainboard of your TCL Roku TV. Unlike standard TVs, the TCL Roku TV is a smart TV that has a mainboard on the inside that is responsible for handling the operating system and everything else. Thus, if the mainboard itself is not working, you will need to get it replaced before using your TCL Roku TV.
9. Contact TCL Customer Support
In case you have already tried out all of the various solutions and fixes for the TCL Roku TV given up above and are still not able to fix the issues related to it, then it is highly likely that your TV has multiple issues that are causing the black screen of death issue. Since you can’t fix the same on your own, you should definitely consider contacting TCL customer support for the same, especially if you have a warranty on your TCL Roku TV.
TCL Roku TV Black Screen – FAQs
Ans: If you have properly turned on your TCL Roku TV but still see a black screen, then the same can be caused due to a number. For starters, it may be caused due to a loose power cable or a loose video cable. Other than that, potential software issues like outdated or malfunctioning software can also cause your TCL Roku TV to have a black screen. Lastly, it is also possible to face the same due to hardware failure.
Ans: Taking a look at hardware failures that can cause issues with your TCL Roku TV, overheating is something that can cause the TCL Roku TV black screen issue quite often. This is due to the reason that modern smart TVs like these TCL ones use an LED backlight for turning on the TV. And if this LED backlight heats up too much, then it will automatically turn off as a safety precaution which can thus lead to issues like the TCL Roku TV black screen.
Ans: In case your TCL Roku TV works just fine as long as you’re not using an HDMI video source, then it is quite possible that the issue is related to the HDMI connection itself. It can be caused due to a faulty HDMI cable, a faulty HDMI cable connector, a loose connection with your HDMI cable, or even a faulty HDMI port on your TCL Roku TV, which is causing the black screen issue on your TCL TV.
Ans: Since having a black screen on your TCL Roku TV can be quite frustrating, you can find a wide range of fixes and solutions for the same. But if you are talking about the most popular and effective solution, then factory resetting your TCL Roku TV can be a great idea to fix the black screen of death issue. By doing so, you will fix any improper settings in your TCL Roku TV that might have been causing the TCL Roku TV black screen issue.
Ans: Those of you who are using a TCL Roku TV for the first time might not be familiar with factory resetting a TCL Roku TV. Fortunately, it is quite easy to do so as you can simply do this by going to Settings and finding the Reset TV option under the System menu. Here, you can simply select Factory Reset to reset your TCL Roku TV and fix the black screen of death issue.
Ans: While doing a factory reset on a TCL Roku TV is quite simple and fast, the factory reset process itself takes a little bit of time. Apart from the time taken by the factory reset process itself, it is also recommended to take 30 to 60 seconds before turning on your TCL Roku TV after you have factory reseted it.
Conclusion
Even though the TCL Roku TV lineup offers an amazing value for money when it comes to affordable smart TVs, these TCL Roku TVs are still not perfect. While they certainly offer a wide range of features, they still have some issues here and there. And since one of these issues causes your TCL Roku TV to have a black screen, fixing the same becomes quite necessary. Thus, we have already covered a complete tutorial on how to fix the TCL Roku TV black screen issue up above in this list. We have also covered all the details regarding the TCL Roku TV black screen issue in detail up above. And if this has helped you in fixing the TCL Roku TV black screen issue, make sure to leave your thoughts and suggestions in the comments section down below.
