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How to fix LG TV WiFi Connection Issues

LG TVs are generally the first choice among people who wish to purchase a television set for their homes. Generally, all the functionalities of the TV are controlled using a remote. The first thing anybody would need to do when they set up their LG TV is connect it to their home Wi-Fi. If you are facing difficulty in establishing a connection between your LG TV and Wi-Fi, you have come to the right place. This article will highlight the reasons why your TV may be getting disconnected from the Wi-Fi often and will also tell you multiple ways to fix the problem in an easy and quick way.

How to fix LG TV turned off issue

If your LG TV is having the problem of getting turned off and not getting connected to the Wi-Fi, you can follow any of the below fixes.

  1. Power Cycle your TV/Restart your TV

Several minor issues in your LG TV can be fixed by power cycling your TV. Even the problem of the LG TV getting disconnected from Wi-Fi can be fixed by power cycling your TV in the following way.

  • Unplug your LG TV from the power source.
  • After about 60 seconds, press and hold the ‘Power’ button of the TV for about 30 seconds.
  • Plug your LG TV back into the power source and try connecting to the Wi-Fi again.
  1. Check and Change Location Settings

Sometimes, when you change the location on your LG TV and then change it back to the previous one, it can help with the connectivity issues of your TV. By default, the location settings get detected automatically. This setting needs to be changed to a fake location and then changed back to the original location in the following way.

  • Press the ‘Home’ button on your LG TV remote.
  • Click on ‘Settings’ and then on ‘All Settings’.
  • From there, go to ‘General’ settings and select ‘Location’.
  • Change both the ‘Broadcast Country’ and the ‘LG Services Country’ to a random country and then change it back to the original one after a few minutes.
  • Once done, try connecting your TV to Wi-Fi again.
  1. Check Wi-Fi settings

If the above solutions do not work, you need to double-check your Wi-Fi settings in the following way.

  • Go to ‘Settings’ by pressing the ‘Gear’ icon on your remote.
  • Go to ‘Network Settings’.
  • Check whether your TV is connected to the correct Wi-Fi.
  • Once done, retry establishing a connection between your TV and Wi-Fi router again.
  1. Check and Change Date and Time

Some LG TVs get their time and date reset the moment the TV reboots. For instance, in case your TV gets turned off abruptly when you switch it on, you will notice that the clock will not be showing the time. You need to set the date and time manually in such a case by using the steps given below.

  • Go to ‘Settings’ by pressing the ‘Gear’ icon.
  • Go to ‘All Settings’ and then to ‘General’.
  • Go to the ‘Time & Date’ section and select ‘Change Time Zone’.
  • Click on ‘Next’ and set the right ‘Time and Date’.
  1. Restart Network Router

If your LG TV is showing the warning that the Wi-Fi is not getting connected, it is more likely an issue with your TV rather than an issue with the Wi-Fi router. However, to eliminate the possibility of the router causing the issues, it is better to restart your Wi-Fi router. To restart your Wi-Fi router, you need to follow the steps given below.

  • Switch off the router and unplug it from the power source.
  • After 10 seconds, plug it back to the power source again, switch it on and wait for 2 minutes.
  • After that, switch on your LG TV and check whether the Wi-Fi is getting connected to the router.
  1. Check DNS Settings

When you have an unreliable Wi-Fi connection, you can check the DNS settings and modify it in order to get a secure connection established.

  • On your remote, press the ‘Gear’ icon.
  • Select ‘Network & Internet’, and then click on ‘Network Status’.
  • Select ‘Edit’ and change to manual from automatic.
  • Key in ‘’ and hit ‘Enter’ to connect to Wi-Fi.
  1. Turn Off Quickstart

A few LG TVs have an issue with connecting to Wi-Fi when the Quickstart feature is turned on. You can easily fix this by turning off the Quickstart feature in the following way.

  • From ‘Settings’, go to ‘All Settings’, and then to ‘General’.
  • Click on ‘Quickstart’ and turn it off.
  • Retry connecting to a Wi-Fi connection.

Many times, the issues with connecting to Wi-Fi may be due to outdated software. In order to update the software of your LG TV you will need a stable internet connection, you can achieve this by using an ethernet cable. Update the software of your LG TV by following the steps given below.

  • Go to ‘Settings’, then to ‘All Settings’.
  • Select ‘General’, and then go to the ‘About this TV’ section.
  • Click on ‘Check for Updates’.
  • If there are any updates available, update your LG TV and try connecting to the Wi-Fi again.
  1. Factory Reset the TV

Factory resetting your TV would mean that it would get restored to its original factory settings. Note that, when you factory reset your LG TV, your login information, the apps, and customization settings will get deleted. This is why you must consider doing this once everything else has failed. Here is how you can easily factory reset your LG TV.

  • From Settings, go to All Settings, and select General.
  • Select Reset to Initial Settings
  • Confirm the process.
  • After this, check whether your LG TV successfully gets connected to the Wi-Fi.
  1. Clean or Replace the Wi-Fi Module

Sometimes a dirty Wi-Fi module can be causing connectivity issues. It is very simple to clean the Wi-Fi module but you will need to open the back case of the TV for this. You can clean the Wi-Fi module of your LG TV in the following way.

  • Place your LG TV face down on a flat surface.
  • Carefully remove the back cover of the TV by unscrewing all the screws at the back.
  • You can locate the Wi-Fi module at the lower part.
  • Remove the Wi-Fi module from its case by unscrewing it.
  • Clean the connection slot using a soft brush.
  • Clean the connection ribbon’s end as well and straighten it in case it seems bent.
  • Now attach the cable back into the connection slot and put the Wi-Fi module back in its case.
  • Cover the TV’s back and screw it up.
  • Try connecting to the Wi-Fi now.
  1. Use Ethernet Cable

If the issue of Wi-Fi not being able to connect is still not resolved, you can ditch the wireless connections and use the good old ethernet cable. Another benefit of using ethernet cables is that they are much faster in comparison to wireless connections. The only drawback is that you cannot freely change the location of the TV and the Wi-Fi router without hampering the connection. You can follow the steps given below to use the ethernet cable.

  • One end of the ethernet cable needs to be connected to your LG TV and the other end needs to be connected to the Wi-Fi router.
  • Press ‘Settings’ on your remote and go to ‘All Settings’.
  • From here, select ‘Network’, and then ‘Wired Connection’.
  • You should see ‘Connected’ on the screen.
  1. Contact LG Support

LG TVs generally come with a warranty for a year. This means that, in case you are experiencing a lot of Wi-Fi connectivity issues on your LG TV and its warranty has not expired, you can easily get it fixed. All you need to do is contact LG support through call or email and follow their instructions.


1. Why does LG TV keep disconnecting from Wi-Fi?

A. A few of the reasons why your LG TV may be disconnecting from Wi-Fi are listed below.
●      Router problems
●      Extended distance between the router and the TV
●      External device interference
●      Software glitches
●      Malfunctioned Wi-Fi module
You can use any of the methods described in the above article to fix this problem. If all else fails, you can contact LG customer support for assistance.

2. Why my LG smart TV can’t find Wi-Fi?

A. There may be several reasons why your LG smart TV may not be finding Wi-Fi. Your TV may be too far away from the router, your Wi-Fi connection may not be that strong, or there may be some interference due to objects lying between the Wi-Fi router and your TV.

Even when the Wi-Fi module has malfunctioned, or when the Wi-Fi settings are incorrect, you may face such an issue. You can start by restarting both your Wi-Fi router as well as TV. You must also check the Wi-Fi settings and remove any obstacles between the router and the TV that may be causing the interference.

3. Why is my TV suddenly not connecting to Wi-Fi?

A. Multiple reasons may be the culprit behind your TV not connecting to Wi-Fi, like outdated software, network connectivity issues, Wi-Fi module malfunctioning, object interference, or a wrong Wi-Fi password.

4. What to do if your TV is not connected to Wi-Fi and you don’t have a remote?

A. In case you do not have a remote to connect your LG TV to the Wi-Fi, you will need to connect a USB mouse and keyboard to the TV. You can then use the mouse to navigate and select all the necessary options under TV Settings to connect to a Wi-Fi network.

5. How do I turn the Wi-Fi on on my LG TV?

A. To turn on the Wi-Fi on your LG TV, go to ‘Settings’, select ‘Network’, and then click on ‘Wi-Fi connection’. Select the Wi-Fi and enter the password to connect to the selected Wi-Fi network.


In most cases, when your LG TV fails to connect to the Wi-Fi, there may be issues with the Wi-Fi module in your TV. You will need to either clean the Wi-Fi module compartment or replace it to establish a stable connection between your TV and Wi-Fi. Apart from this, there may be several other issues leading to the problem of inability to connect to a Wi-Fi network. Every such possibility is discussed in the above article and a fix for each is given in detail.

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