In this modern age of technology and innovations, smart TVs and their remote controllers have evolved into multitasking units. These remote controllers offer simple navigation and control and features like voice control, direct app access, settings, etc. The remote controller for Insignia Fire TV has similar features to add comfort for the users. But what if this remote stops working suddenly?
Like any other unit, the remote used for Insignia Fire TV is easy to fix, you just have to follow certain steps. To fix the remote, you must first identify the problem’s cause and then proceed towards repairing the remote. This article will walk you through some of the most common issues and their solutions to fix the Insignia Fire TV remote.
Reason For Insignia Fire TV Remote Not Working
To fix the TV remote, we have first to identify the reason behind its malfunction. The factors contributing to the remote’s malfunction vary from software to hardware level. Following a certain process makes it easy to detect the root cause of the problem. We have discussed possible reasons below which might keep the remote from working.
1. Low Or Discharged Batteries
When the charge of remote batteries is discharged or low, functionality is disturbed. The remote is not able to produce the required signals for the TV. As a result, the remote becomes unresponsive to the functions like volume control or scrolling. Users can remove the batteries and install them on other devices to check if they are drained.
2. Physical Damage
External impact on a remote can cause major damage to it. If the force is transferred to the internals of the remote, the motherboard may suffer damage. By inspecting the remote, users can locate the damaged area. For incidents like water splashes or dust attacks, a closer inception of the internals of the remote can reveal damaged areas.
3. Faulty Remote Sensor
The IR sensor is the most crucial part of a remote controller for communication purposes. This sensor converts the commons into infrared light signals, which the Insignia Fire TV captures. These signals are not transmitted accurately when the sensor is faulty or covered. As a result, the TV remains unresponsive to the remote commands. Similarly, when the sensor is not calibrated, it sends the wrong signals to the TV.
4. TV Not Detecting Remote
Sometimes the smart TV fails to detect the remote and hence does not accept commands. This issue might arise when the remote is not in proximity to the TV. The pairing of the remote is important for its function. Insignia Fire TV shows a “remote not detected” pop-up when the remote is not detected.
5. Outdated Software
Insignia regularly pushes software updates to its smart TV range. The Fire TV also gets software updates which include the removal of certain bugs. If the TV is not updated, these bugs might cause interference in the working of the remote. The compatibility issue arises, leading to failure in establishing a connection between the TV and the remote.
6. Glitches Due to Mismatched Settings
The built-in settings of the TV also affect the functionality of the remote. When the settings are incorrect, it hampers the working of the remote. Sometimes accidentally switching the mode of control in settings also disables control from the remote. Users have to refer to the manufacturer’s manual to identify this problem.
Fixing Insignia Fire TV Remote
Now that we have gone through some of the common issues for an unresponsive remote control, we should find compatible solutions. The solutions also vary at the software or hardware level. We have listed these solutions below, which you can follow depending on the issue.
1. Change Batteries
When the remote has dead batteries, replacement becomes an ideal solution. Every model of Insignia Fire TV remote uses disposable batteries. Upon detecting a dead battery, users can simply remove them from the battery slot, Replace these batteries with new units and the functions of the remote will be restored.
2. Repair Physical Damages
If your remote has received physical damages, simple repairs might restore its working. In case of damage to the motherboard, users can repair or replace it from authorized service centers. Water or moisture damage is hard to repair and the user might need to buy a new remote.
3. Change Or Calibrate Remote Sensors
If the infrared sensor is not working properly, the user can either replace it or re-calibrate it. By replacing a faulty sensor, the remote can send proper infrared signals. Similarly, recalibration helps in matching the infrared signal’s frequency of the TV’s acceptable range. You can also check if the infrared sensor is being obstructed.
4. Restart TV
Sometimes, the simplest solution to fixing the remote is by restarting the TV. With the restart process, the TV starts as a fresh unit. All the background processes are canceled along with the bugs. Users can access the restart settings from the “My Fire TV” menu on their TV.
5. Update Software
With new updates, the system becomes bugs-free. Updating the TV to the latest software version can significantly impact the working of the remote. Users can access the settings menu from their Insignia Fire TV to check if a new software update is rolled out. The “about” section in “My Fire TV” shows available updates for the TV. If the section shows an update, users can install it.
6. Hard Reset TV Remote
Resetting the Fire TV remote can help in re-establishing connectivity with the TV. Users can start the reset sequence by holding the left, back, and menu buttons for 10 seconds. After releasing these buttons, the user can remove the remote’s batteries. This creates a hard reset for the remote. After putting the batteries back, press the home button on the remote. The remote will be reset and paired with the TV.
7. Reset TV To Factory Settings
If hard resetting the remote fails to fix the problems; users can reset the Insignia Fire TV. By accessing the settings menu, users have to select the system settings. The “reset to factory defaults” option is visible in this section. The TV will perform a factory reset and reboot like a fresh unit by selecting this option.
8. Contact Technical Support
Users can contact Insignia or Amazon’s technical support to find solutions to other problems. By noting the model number of the TV, users can get a specialized list of solutions from the technical support. This contact can be done via calling or emailing the official technical support. Users can find the contact details in the user manual or website of the brand.
9. Using Amazon Fire TV App
If all the solutions fail, you can replace your remote with the Amazon Fire TV app. This app includes all the functions of the remote with additional features. This app allows Users to navigate, control audio, cast content, and do other things. Since the app is available on Android and iOS platforms, a wide range of users can use it.
Insignia Fire TV Remote Not Working – FAQs
Ans: Several factors contribute to the malfunction of the remote control. Factors like dead batteries, damages, outdated software, faulty sensors, unsuccessful pairing, etc are some common issues that affect the working of the Insignia Fire TV remote.
Ans: Users can remove batteries for 2 to 5 minutes to reset the Insignia Fire TV remote. Another process of resting includes holding the left, back, and menu buttons for 10 to 15 seconds. This helps in fresh paring of the remote with the TV.
Ans: Universal remote can be used to control the Insignia Fire TV. To ensure uninterrupted connectivity, the specifications of the remote must match with the TV. Settings like frequency, etc, can be found in the manufacturer’s manual, which helps in configuring any type of remote.
Ans: There are several reasons why Insignia TV is not responding to the remote commands. This problem arises when the remote has a faulty sensor, incorrect settings, or physical damage. Problems also arise when the software is outdated or due to incorrect pairing of the remote. The TV fails to capture IR signals if the remote is out of a specified range.
Ans: Users can check if the unit is physically damaged to fix an unresponsive remote. Inspection of the battery terminal is also required to help batteries in supplying power. The software on TV must be updated to the latest version. Also, users can clean the sensor area to help in the transmission of IR signals.
Conclusion
An unresponsive remote controller can spoil your entertainment session by freezing access to the Insignia Fire TV’s functions. By discovering the problems, you can easily fix them to enjoy your favorite program or movie. This article helps you understand how each type of problem creates obstacles for the remote. It also explains simple solutions that can save you from buying a new remote for your Insignia Fire TV.
