Users who want to watch their favourite television shows and movies may find it frustrating and confusing when their Hisense TV has a dark screen. As people struggle with the lack of visual content on their television displays, this puzzling issue frequently leaves viewers in the dark, both literally and figuratively.
Understanding the source of the issue and efficient troubleshooting techniques are essential to restoring the brilliant, high-quality display that Hisense TVs are renowned for, regardless of whether technical flaws, connectivity problems, or hardware malfunctions brought it on. In this manual, we’ll examine typical causes of a black screen on a Hisense TV and immediately provide workable fixes for the problem.
Why is Hisense TV Showing The Screen Black?
A number of things can cause a black screen on a Hisense TV. A loose or incorrectly attached HDMI cable is a typical cause. A black screen may occur if the cable connecting the TV to an external device—such as a cable box or gaming console—is not correctly plugged in. A blank screen can also be caused by problems with the power source, such as a broken power outlet or a broken power cord. The screen can potentially become temporarily black due to software bugs or updates that are in progress.
Hardware issues, such as a broken display panel or backlight, might sometimes be the cause of more severe issues. Effective troubleshooting requires determining the precise reason, and depending on the underlying problem, solutions might range from straightforward cable modifications to professional repairs.
How To Fix The Hisense TV Screen Black?
1. Check Power Supply Issues
Start by examining the power source if your Hisense TV has a black screen issue that is related to the power supply. Ensure the power cord is in good shape and the TV is firmly inserted into a working outlet. If necessary, try utilizing a different power cord or outlet. Additionally, see if the TV’s power-saving settings are causing the device to shut off or go into standby mode. If none of these fixes the problem, it is advised to contact the manufacturer’s support or look for expert help to identify and fix any internal power supply issues.
2. Restart/Soft Reset/Power Cycle Hisense TV
Perform a soft reset or power cycle on your Hisense TV by following these procedures to fix a black screen:
- Pull the power line from the outlet and unplug the TV.
- To make sure that all remaining power is discharged, wait for at least 10 seconds.
- Reattach the power cord firmly.
- Switch on the TV.
Simple software bugs or power-related problems that are the cause of the black screen can frequently be fixed using this technique. Consider more thorough troubleshooting or contacting an expert if the issue doesn’t disappear.
3. Check Wires and HDMI Cable Connections
Check the cables and HDMI cable connections first if your Hisense TV has a dark screen. Ensure all cables are correctly connected to the TV and any other connected equipment, such as a cable box or gaming console. The HDMI cable may need to be reseated. Check the outlet and power cord to ensure they are also working correctly. These easy methods frequently repair the problem and allow your Hisense TV to function normally again without the black screen.
4. Check Damaged Backlight
The actions below should be followed if a Hisense TV has a dark screen and the backlight appears to be damaged:
- Unplug the TV from the power source and turn it off.
- Turn on the TV in a dimly lit room.
- Run a flashlight closely over the surface of the screen.
- A backlight issue is probably present if you can barely distinguish the TV’s content or menu options with the flashlight.
- The backlight must be professionally repaired or replaced to properly repair in these circumstances.
5. Update Firmware/Software
Use the methods below to upgrade the firmware or software on a Hisense TV to fix the black screen:
- Visit the “Support” or “Downloads” area of the Hisense website.
- Look up your TV model and get the most recent USB drive firmware or software update file.
- Connect the USB drive to the USB port on your TV.
- Switch on the TV and go to the settings section.
- Select “Update” under “System” or “Software Update” from the menu.
- To install the firmware update, adhere to the instructions displayed on the screen.
- Restart your TV after you’re finished. This update could fix software-related problems that are the source of the black screen.
6. Factory Reset to Hisense TV
The steps below can be used to do a factory reset on a Hisense TV and potentially fix a black screen issue:
- Switch the TV off.
- Unplug it for at least 30 seconds from the power source.
- Reconnect the plug.
- Turn on the TV by pressing and holding the power button for 10 seconds.
- Release the power button, then use the remote to turn on the TV.
- Find the settings menu on the TV.
- Decide between “System” and “Advanced.”
- Select “Factory Reset” or “Reset to Default.”
The TV will restart with its default settings when you confirm the reset.
Remember that a factory reset will remove any personalized settings and data, so only use it as a last resort if all other troubleshooting methods have failed.
7. Replace T-CON Board
The T-CON (Timing Control) board must be replaced to resolve a black screen problem on a Hisense TV. For safety’s sake, first, unplug and switch off the TV. Find the T-CON board, which is usually located close to the top border or middle of the TV’s rear panel. Disconnect the screws and cables holding the board in place with caution. Change it out for a fresh T-CON board that works with your TV model. To see if the black screen issue has been fixed, put the TV back together, plug it in, and turn it on. If not, seek the advice of a qualified technician for additional testing.
8. Try Other Power Outlets
A simple step in troubleshooting a Hisense TV screen showing black is to try different power outlets. Start by unplugging the TV from its current power source and then try a different power outlet that works. A lousy outlet or power surge could occasionally cause the issue. If the screen is still black, investigate other potential problems, such as faulty cables, loose connections, or more severe hardware faults. If the problem continues, additional research or expert help might be required to end the blackout.
9. Replace LED Backlight Strips
Ensure the TV is disconnected for safety before fixing a black screen issue on a Hisense TV by replacing the LED backlight strips. To access the LED strips, carefully remove the TV’s back panel. Ensure the new, suitable LED strips you use to replace the broken ones are connected and positioned correctly. Plug the TV in after firmly closing the back panel. Turn it on to see if the display is working correctly. Since this do-it-yourself fix needs some technical know-how, you might want to consider hiring a pro if you need help.
10. Disable Sleep Timer/Sleep Mode
The steps below can be used to stop a Hisense TV from entering a black screen condition by turning off the sleep timer or sleep mode:
- Click the “Menu” button on your TV remote.
- Select the “Setup” or “Settings” menu.
- Search the menu for the “Sleep Timer” or “Auto Power Off” option.
- You can turn off the timer, extend its lifetime, or choose “Off” to turn it off.
- Store your modifications and leave the menu.
This should stop the TV from going into sleep mode when there is no activity and keep the screen black.
11. Remote Control Problems
Start by checking the remote’s batteries and changing them if necessary if the screen on a Hisense TV is black due to remote control issues. Ensure the remote is aimed directly at the TV’s sensor and that nothing is blocking it. Try resetting the remote by taking out the batteries, pressing any button for 10 seconds, and then replacing the batteries if the problem persists. If the problem continues, think about reprogramming the remote using the TV’s configuration menu or get more help from Hisense customer service.
12. Check Power Cords and Voltage Fluctuations
Check the power cables and connectors to see whether voltage fluctuations or power cords are blamed for a Hisense TV’s black screen. Ensure the TV and power outlet are adequately connected to the power cord. By plugging in another device, you may determine if the power outlet is operational. Consider utilizing a surge protector or voltage stabilizer to safeguard your TV from power surges if voltage variations are frequent in your area. The black screen issue can often be fixed, and future problems can be avoided by attending to these power-related issues.
13. Check Input Sources
Checking input sources can help you fix a black screen on your Hisense TV. Start by pressing the “Input” or “Source” button on the TV remote to ensure it works. Using the remote, browse the list of input sources, like AV, HDMI or Component, and choose the one that is best for the connected device. If you’re unsure, try each input choice to check if any display content is visible. In some cases, when the TV switches to an inactive input source, a black screen results. This straightforward procedure can often fix the problem and restore the display on your TV.
14. Power Cycle Your Router
You might try a router power cycle to perhaps fix a Hisense TV screen that is showing black. The Hisense TV and the router should both be turned off first. Aim to give them roughly 30 seconds to shut down entirely. After that, please turn on the router and let it take a few minutes to fully boot up. Start your Hisense TV after that. This straightforward process occasionally resolves connectivity problems, allowing your TV to reaccess internet material and show a picture.
15. Remove External Devices
Start by turning off the TV and any connected devices, such as a cable box or game console, to resolve a black screen on a Hisense TV by eliminating external devices. Disconnect the HDMI cables that are attached to these devices and the TV, then rejoin them safely. Please turn on the TV and the extra devices one at a time to give them time to sync. This straightforward procedure can usually fix the black screen issue without the need for additional troubleshooting in cases when a conflict or poor connection is to blame.
16. Contact Hisense Support
By contacting Hisense support, you can fix a black screen issue on your TV by doing the following: Find your area’s customer service phone number on the official Hisense website first. Call the helpline and thoroughly describe the issue. If the problem is hardware-related, they may walk you through the troubleshooting process or arrange for a specialist to assess and fix it. You must supply your TV’s model and serial number for adequate support. Working with Hisense support guarantees professional assistance catered to your unique issue.
Hisense TV – FAQs
Ans: Your TV’s power and internal parts should be working correctly if it turns on, but if the screen is still black, there might be a problem with the display. A loose or problematic cable connection, a software issue, or a problem with the TV’s hardware, such as the backlight or display screen, could all be to blame for this. Troubleshooting is required to identify and fix the precise reason for the black screen.
Ans: Your Hisense TV’s red light means it is in standby mode and is prepared to turn on. However, if the screen is still dark, there may be a number of difficulties, including a broken HDMI cable, power issues, or hardware issues. Investigate these potential reasons for the black screen to fix it and return TV functionality to normal.
Ans: Yes, a TV with a black screen is frequently fixable. The underlying cause, which can be anything from frayed wires, power problems, and software malfunctions to more complicated hardware issues, will determine the appropriate course of action. Common ways to fix the problem include troubleshooting, contacting customer support, and using expert repair services.
Ans: Many things might suddenly cause a TV screen to go black, including loose or damaged cabling, power supply problems, software errors, overheating, or hardware defects like a broken backlight or display panel. To find the best option for restoring the display, troubleshooting is necessary to pinpoint the precise problem.
Ans: Unplug a Hisense TV for roughly 15 to 30 seconds to reset one that has a black screen. Turn on the TV again after reconnecting the power. Make a factory reset if the black screen doesn’t go away by going to the TV’s settings menu, selecting “System,” and then selecting “Factory Reset” or “Reset All.” To finish the procedure, adhere to the on-screen instructions.
Ans: Yes, a recent Hisense TV firmware upgrade may have the potential to result in a black screen problem. The display feature may become unusable if the upgrade has issues or clashes with the TV’s hardware or current software, demanding troubleshooting or contacting Hisense support for assistance.
Ans: Yes, a broken HDMI cable can result in a TV with a blank screen. The transfer of audio and video signals between the TV and the connected device may be disrupted by a damaged or improperly connected cable, leaving the TV with a black screen or no signal display.
In conclusion, a bad HDMI cable is a fundamental cause of a TV black screen problem. Any damage or poor connection can stop the flow of audio and video signals through this ostensibly insignificant component, resulting in a frustrating black screen situation. Therefore, checking the HDMI cable’s integrity and good connection is crucial when diagnosing such issues. Resolving cable problems or replacing them when necessary can quickly and efficiently get your television back in working order.