Hulu is No Longer Supported on Samsung TV – How To Fix?

Hulu has been in the steaming scene since 2007. While it only streamed TV shows, it now has a wide and diverse range of shows, movies, and other content for its users. This streaming platform, a joint venture of Disney, has been quite popular among internet users due to its quality content.

While Hulu is most compatible with all the smart TV models, some Samsung TV users recently pointed out that Hulu was not accessible on their smart TV anymore. Are you also facing the same problem? Is Hulu not opening on your smart TV? There can be different issues like unavailability of the Hulu server, internet issues, outdated TV firmware, etc.

But you do not need to freak out if you suddenly cannot open the Hulu app on your Samsung TV. Here are some tricks that you can try to solve the issue!

Why Did Hulu Stop Working On My Samsung TV?

As we already told you, there can be multiple issues that lead to this problem, including-

1. Device Issues

Even though the Hulu app is mostly compatible with Samsung TV models, some models may not support it. In this case, you cannot open the Hulu app on the TV. Samsung TV models older than 2013 do not support Hulu.

2. Account Problem

Hulu may not work on your Samsung TV in case of a problem with your account. Expired subscriptions, payment issues while renewing subscriptions, putting in the wrong credentials, etc, will not allow you to access your account.

3. Internet Problem

If you want to watch regular shows on Hulu, you need to have at least 3 MBPS internet. For live and 4K streaming, you need an internet speed of 8mbps and 16 Mbps, respectively. Hulu will only work if the internet is within this prescribed limit. It can happen due to poor internet connectivity or the TV not receiving a connection from your Wi-Fi.

4. Cached Files

If the Hulu app develops a huge cached file, it can lead the app to get corrupted and develop multiple bugs, which leads to the app not working.

5. Outdated OS or App

Sometimes, Hulu may only work on a Samsung TV if the TV has an updated OS. The outdated OS develops bugs and other issues that prevent the Hulu app from working. Similarly, when the Hulu app is not updated, it may not stream some content or even stop working altogether.

An outdated TV OS or App creates conflict, which stops the streaming. So, make sure to update the app and the TV OS occasionally.

6. Cable Issues

If you stream Hulu with your Cable connection providers like Xfinity and other brands, check the HDMI cables once. If the HDMI cable is damaged or not connected properly to your Samsung TV, the Hulu app will be on your Samsung TV.

7. If There is No Granted App Permission

You must allow some app permissions while installing Hulu on Samsung TV, including access permission to the microphone, storage, and network. If any of these permissions are not allowed, the app may not work.

8. DNS Server Issue

If the DNS server settings of your Samsung TV are not correct or compatible with the iOS app, it will not allow Hulu to access the network connection and will stop streaming the app. In this case, you can use different DNS servers.

9. Parental Control

Hulu often streams mature content that may not be appropriate for children. If you have turned on parental control on your Samsung TV, it may restrict the streaming of some content on the app.

How To Fix Hulu Not Working on Samsung TV?

1. Check your Internet Connection

The first thing you need to do is check your home’s internet connection. Hulu requires steady and seamless internet connectivity to open and work fast. If the internet speed is slow or the TV has no active internet connection from your home Wi-Fi, Hulu will not open it.

So, first, check if any browser opens on your TV. Press and hold ‘Smart Hub’ on your remote to open a menu box; in this box, select ”Web Browser” to open any web browser. If the browser opens properly, the internet connection is probably working fine, and the problem is something else.

2. Check Wi-Fi Router

Try checking the Wi-Fi router of your home if the Hulu app is not opening on your Samsung TV. In This case, try connecting the Wi-Fi router with any other devices present near you, like your smartphone. If the device connects to the Wi-Fi and has an active internet connection, you may need to try other hacks here.

If you do not find any internet facility with Wi-Fi in any other device, it is time to reset and restart the router.

We recommend restarting the Wi-Fi device before manually resetting it. Here is the procedure-

1. Press the power button of your router, which may be located at the back of the device. Wait till all the lights turn off.
2. Now, wait a few seconds and push the Power button again to turn the router on. Wait till the router flickers with the lights.
3. Connect the TV with your Wi-Fi again and open the Hulu app. Often, a simple restart helps to restore the internet speed.

If the problem persists, you need to reboot the router manually by following these steps-

1. First, unplug the router and find the Reset button on the router
2. Use a paper clip or anything sharp to press the router’s reset button for a few seconds.
3. Now, again, put the plug and turn the electricity on. Wait till the router turns on automatically.
4. Open your Samsung Smart TV and visit “Settings” using the remote.
5. From here, select “Network” and click on it. Wait till the TV displays all the available network options.
6. Find your Wi-Fi router name and connect your TV using the password.

In most cases, this simple hack solves the problem.

3. Check Cable Connections

If you are streaming Hulu with the help of cable service, you need to check the cable connection status. If the cable operator cuts the services, Hulu will not work on your TV.

Check the cable conditions if you are streaming Hulu using HDMI cables. The app may only work if the cable is connected to your TV properly.

4. Check if Hulu Servers are Down

Both your TV and the app are in fine condition. However, there is a server issue with the app, which has led to this problem. You can use any third-party website to inquire about the Hulu server status. If the status is down now, there is nothing to do. You need to wait for the server to return to its normal state.

5. Device and Compatibility

As we already told you, the Samsung TV may not stream content if it is incompatible with Hulu. The Samsung Smart TV models with Tizen OS are compatible with the Hulu app. These TV models are manufactured after 2016. Besides that, some selected Samsung TV models made during 2013-2015 support the classic Hulu app. This classic app version does not support live streaming and some premium OTT contests of the app. It also doesn’t have some features like profiles, My Stuff, and other settings available in the latest version of the app.

On the other hand, Samsung smart TV models made before 2013 do not support Hulu. So, if your TYV model is older, it may not support some content of the Hulu app.

In this case, the only way to stream Hulu is to use a Fire Stick from Amazon or a Roku streaming stick on your TV.

6. Update the Hulu App and Samsung TV App

Outdated apps or TV freeware can also lead to this issue. The app or the TV OS is not updated and has developed many bugs, preventing Hulu streaming. So, you need to check for the available updates of your Hulu app or your Samsung Smart TV and update in case one or both have an out-of-date version.

Updating the Hulu App:

a) For New TV Models(made after 2016)

• Press the Home button on your remote
• In the menu, select Apps, and then from the available options, select “Settings.”
• Now, turn on Auto-Update, which appears in the upper right corner of the screen.
• Your TV will display any available app updates. If you find a Hulu update option, click it to download it.

b) If you have Older TV Models

• Press the Smart Hub key on your remote.
• From the available option, select “Featured” and then select the Hulu app.
• Press Enter
• Now, use your remote to scroll down and select “Update Apps.”
• From here, choose “Select All”
• Next, select “Update”. Please wait till the app updates itself.
• If the out-of-date Hulu app is the issue, it will start streaming normally after you update it.
• If the Hulu app is updated, your TV probably needs the update. Here is how to do it-
• Open “Settings” on your Samsung TV using the remote
• Now, under this tab, select “Support”
• From here, scroll down and select “Software Update”
• Choose “Update Now”
• Please wait until the TV updates its OS, and then try streaming Hulu again.

7. Cold Boot your Samsung TV

Restarting your Smart TV often helps to solve the Hulu streaming issue. Restarting the TV manually helps to solve temporary glitches as it offers a fresh start to the TV. Here is how to restart your TV-

1. Press the power button of your TV to turn it off and unplug it from the power source.
2. Please wait a few seconds, and then plug the TV black and press the power button to turn it on.

Now, try re-launching the Hulu app on your TV again. If the problem persists, you may need to check other hacks to solve this issue.

8. Clear Hulu App Cache

Sometimes, the Hulu app stops streaming if the app cache file is very large. Clearing such files lightens the app and also prevents bugs from developing. It can solve the problem for many people. Here is how to do this-

1. Open “Home Screen”
2. Now, navigate to “Settings”
3. Under this, select “Apps”
4. Select Hulu from the list of apps.
5. In the new screen, select “Storage.”
6. Scroll and select “Clear Cache”
7. Wait till the cached files are deleted. Restart the Hulu app and try opening it again.

9. Check Hulu Account-Related Issues

Have your cheeks the Hulu account details? The subscription has probably ended. In this case, you must buy the subscription plan again to stream the content.

If you have an active subscription, try checking your password to log in. If it is incorrect, you cannot open the app. The issue can also happen if you have recently changed the password from another device.

10. Reset Samsung Smart Hub

Performing the rest of the Samsung Smart Hub can also solve the problem with the Hulu app. Here is the guide-

1. Open “Settings” on your TV with your remote
2. From here, select “Support.”
3. Select “Self-diagnosis” from the drop-down menu
4. Under the new screen, select “Reset Smart Hub”
5. Now, enter the PIN when asked
6. Wait till the Smart Hub gets a proper reset. You will not re-download all the apps after this action.

11. Factory Reset to Samsung TV

If nothing works, you need to factory reset your Samsung TV. Please remember to download all apps and adjust the manual settings afterward. So, if you have stored any important files, take a backup. Here is the method-

1. Open “Settings” on your TV using the Home button of your remote
2. Now, from the available options. Select “General”
3. After that, select “Reset” from the menu box
4. Enter PIN when asked
5. Wait till your TV resets itself and takes a restart.
6. Now, install the Hulu app and other apps again. Also, connect your TV with your Home Wifi network. Try streaming Hulu again.

12. Contact Hulu and Samsung TV Support

If nothing works out, it is time to seek professional help. Contact Hulu customer care and also Samsung customer care. The officials may help with some solutions.

If the app is not working while your TV is streaming other apps properly, you probably need to reach out to the Hulu customer care service to solve this issue. If there is something wrong with your Samsung TV, you can ask a technician for an examination to know what is wrong with your TV.

Hulu is No Longer Supported on Samsung TV – FAQs

Conclusion

If the Hulu app doesn’t work on your Samsung TV repeatedly, it can be an irritating issue. The problem often arises due to issues like outdated app versions or outdated OS, network issues, poor internet connection, cached files, etc. You can try all the hacks mentioned here if experiencing the same problem. Try checking each of these to solve the issue, but if nothing works out, you may reach out for professional help.