There are more than 500 million accounts on Instagram that use stories on a daily basis. This social platform has never fallen back to impress its users with a whole lot of new features. It has taken entertainment to a new level. The feature allows users to choose music from their vast collection included in the music library. You can simply select and embed your post.
However, there are several reports found where people have said that they were facing problems with Instagram music, specifically that Instagram music is not working. It is applicable to both stories and reels. So, if you are facing similar challenges while adding music to your Instagram stories or reels, this blog can help.
While there are a range of ways that you can choose to fix the issues with Instagram music not working, we will talk about finding some of the easiest and most effective ones that you can do from your phone.
What are the Ways to Fix Instagram Music Not Working Error?
The Instagram music not working error might be experienced in a range of forms, but in the simplest language, it means that you are unable to attach music to the Instagram posts. Here are some of the most common issues that users experience.
Instagram users are not able to find the music icon and sticker
The music search feature is not correctly working
Reels and stories on Instagram are not playing
Instagram users need to tap on a music sticker or the icon present on the app for searching music that they can add to the reels and stories. But, there have been several instances and reports that say that Instagram users are not able to find the icon so that they can add music.
There are also some scenarios where the users can find the icon, but they are unable to click. It becomes unresponsive. Hence, the music search bar stops working. In every way, you will not be able to add music to your reels and stories.
Lastly, many users have also experienced that they are not able to listen to the music on someone else’s reels and stories. Even when this is a rare scenario, some Instagram users have experienced it.
Irrespective of the errors you’re facing, here we will talk about the common ways to fix the Instagram music not working errors.
1. Close and Relaunch the App
The first and simplest way to make Instagram start again is to simply restart the app on your phone. It is the most convenient way that we choose at first. All you need is to exit the application and also make sure that you properly close them from running in the backend.
If you’re sure the app has completely closed, you can now try to relaunch the app. After the app has properly launched, give it some time and try making an Instagram story or reel to find out if the music search or music sticker is back in its place and working.
2. Connect with Another Network Connection
There can be a significant chance of being unable to find the music sticker on Instagram or the music search bar not working due to poor internet connection. Remember that most of the problems with social media platforms arise due to disconnected, poor, or unstable networks. As people are not always aware of it, they tend to keep facing the issue over time.
If the network is becoming a problem for you, it is better to switch to a different connection and start troubleshooting the problem. Apart from this, you should also check the Wi-Fi connection.
Make sure that you’re online and that the Wi-Fi is appropriately working. Using your desktop, tablet or laptop, test the connection speed with all the other devices that you have. There are always some chances that the problem might be with the internet service provider or router. In such a scenario, you need to call your internet service provider for guidance.
In the last step, we advise you to check if the Wi-Fi is working properly on your mobile. You can connect to the Wi-Fi connection and then open another app using the same internet connection. If the app works and you can conduct the operations without any issues, then there is no problem with the Wi-Fi connection.
3. Re-Login to Your Insta Account
If you have already tried to relaunch the Instagram app on your phone and it is not working, it is time for you to log out and then again log in to your application. Check out the steps mentioned below and follow them correctly.
- Open the Instagram app on your phone.
- Visit your profile by clicking the picture of yours present in the lower right corner.
- You will find triple lines, which is the menu icon in the extreme upper right corner.
- Click on settings from the options.
- Scroll down on the screen and look out for the logout Tap on it.
- Make sure that you have correctly logged out from your Instagram account.
- Now, try to log in again using your Instagram credentials.
4. Update Instagram
When it is about app maintenance, you must ensure that you regularly update the Instagram application. Not only Instagram, but it is also true for every app on your mobile phone. Since the company keeps adding new features, you can only receive and enjoy the features when you have updated the app.
If you have not yet updated the Instagram app, you must start doing it now and keep the latest version of Instagram. This is one of the most convenient ways to fix the Instagram music not working error. Since the current version does not support the feature, it is most likely to show problems.
Make sure you keep the automatic updates on so that your Instagram gets updated as soon as an update arrives. However, if you wish to do it manually, you have to follow these steps.
How to manually update Instagram on iOS devices?
- Find the App Store on their device and launch it.
- Look for an Instagram application.
- You will find an update button next to the app if you have not updated it. Tap on it.
If you cannot find the Update but Open button, it means there is no recent update made by the company.
How to manually update Instagram on android devices?
- Find out Google play store and tap on it.
- Look for triple lines or the menu icon present on the top left of the app.
- Find out My apps & games and tap on it.
- Visit the Updates
- You can choose Update all the applications on your device.
- You can look for Instagram and then choose to Update the app.
If you don’t find the Instagram app included in the updates tab, it means that there is no new update. It means that you’re already using an updated Instagram application.
5. Go Back to Using Your Personal Account
Many Instagram users use the business account for their purpose, and it is completely okay. It’s entirely your choice whether to create a business account along with a personal account. No doubt that there are several benefits of having a business account on Instagram; sometimes, Instagram music not working error is also associated with the type of account you are using.
This does not mean that all business users will lose their access to using Instagram music feature. It might be a momentary problem; however, multiple users have reported similar issues. In case you are facing the same issue with your business account, we will advise you to switch back to your personal account.
Follow are some steps to follow:
- Launch Instagram app.
- Tap on your profile picture present in the lower right corner to open your Instagram profile.
- Select the Menu icon present in the upper right corner.
- Click on the Settings.
- Choose the Account
- Scroll down until you see the option saying Switch to personal account.
- Tap on it, and you will go back to the personal account.
You must know that it is easy for anyone with a business account to swap into their personal account. You can do it as many times as you need. However, we hope that swapping back to the personal account once will fix the Instagram music not working error. If it does not work, you might require other troubleshooting steps.
6. Clear Cache
Are you currently facing an Instagram music not working error? If you have done everything mentioned above but still it is not solving the problem, you probably need to pay attention to the cache. Clearing the cache on the app and then starting the application in a fresh way might help. Unfortunately, the iPhone does not provide you the ability to clear cache without app uninstallation.
However, if you’re an android user, you don’t have to uninstall the application to clear the cache. All you need is to try the following steps, and it will start the application in a fresh manner.
- Find out the Settings app on your phone
- Find out Storage and tap on it.
- Click on Other apps and then find Instagram.
- Click on the Instagram button and then choose Clear cache.
After you have taken all the steps mentioned above, you will find the button turning grey and will not be able to click. Apart from this, the space used by the cache will turn zero. After doing all of this, it is time for you to open the Instagram app and check if it fixes the Instagram music not working error
7. Reinstall Instagram
If all the previous methods included are not properly working, it is time that you need to reinstall the Instagram app. When you do this, it will help you to refresh the app and fix bugs that have occurred during the installation process. Reinstalling Instagram automatically fixes the corrupted cache.
- If you were an iPhone user, you have to press and hold the Instagram app until you find the app starts jiggling. After this, you will observe the minus symbol popping up on the app corner. When you click on the sign, it will immediately uninstall Instagram from the device.
- If you are an android user, you can simply press and hold the app until it shows a small menu. You can find the uninstall option present, and it will immediately uninstall the app from the device.
After you have successfully uninstalled the Instagram application, it is time for you to reinstall the app from the Play store and App Store. Using your Instagram credentials, log in to your account and try to create reels or stories on Instagram to find out if it has solved the Instagram music not working error.
8. Check If Instagram Is Down
There are always some chances that the problem you’re facing with Instagram music is not a problem from your end, but there are bugs in the app. At times, Instagram is the one to blame as the server, or its services get offline. So, it is also necessary for you to check and ensure that Instagram is up and working. In case it is down, it won’t let you use the features.
You can find apps like DownDetector to check if Instagram is down or not. You can also check the downtime of other social media websites. If you find that several users are facing similar problems, it might be the problem of Instagram itself.
9. Use a VPN
Not always technical issues can result in Instagram music not working error. The reason is that Instagram keeps releasing features but has limits for different countries and regions. Therefore, the issue might not be the feature but the location. Chances are that Instagram music is not available in your specific area.
If this is the scenario, you have the choice left to work by limiting VPN use. When you do this, it will mask the IP address and will convince Instagram that you belong from somewhere else where the feature is available. Make sure you choose a reliable VPN on your phone data available in both paid and free versions.
10. Contact Instagram’s Customer Service
Lastly, if none of these fixes the error, it might be time to get in touch with the customer service of Instagram. This brand provides a customer support phone number that you can directly call if you are facing trouble with the Instagram music not working error.
You can also find the support article page of the website, frequently asked questions, and their reporting section to acquire professional support. Apart from this, if you want online stores, Instagram help Centre can be an excellent choice for you.
The range of FAQs provided here, along with support tools, can give you the guidance you require. There are troubleshooting suggestions as well that might help you to resolve issues.
Besides, Instagram has also provided the opportunity to help users report errors manually. All you need is to simply visit the profile and look for the Report a problem section. Find out the option and then click on Report a problem. It will immediately open a new page where you can upload media or screenshots that you are facing. Hopefully, it will solve the issue.
How to Add Music to an Instagram Video on Windows?
You can create any type of video and upload them on Instagram. Whether you create a regular video that has no music on it or has music, Instagram allows you to add music and make it look compelling. However, if you don’t know how to add music to your Instagram video on Windows, check out the following steps.
- Install MiniTool MovieMaker and launch it.
- Click on the option saying Import media files to and video and music.
- Drag and drop the video to the timeline for editing it accordingly.
- Drag the music you want to the timeline and then edit it.
- Click on the Export button to export the video.
- Open Instagram app to log in to your account.
- Click on the + sign and then choose Select from computer for choosing the video.
- You can grab the video if you wish and then tap on Next.
- Lastly, tap on Next and Share to post videos on your Instagram account.
Conclusion
If your Instagram music is not working properly, it is definitely frustrating. Besides, if you are someone who posts tons of reels and stories every day, the music feature can become handy. There can be several reasons for Instagram music not working error, but all the steps mentioned above can help you solve the issue.
Thankfully these fixes have always proven to provide the solution to users. However, if the issue is with Instagram itself, there is nothing you can do about it. All you need is to wait or report the problem until it is taken care of by the company itself. However, if you wish, you can use a video-making tool and manually create videos and add audio to posts on Instagram.
